Terms of Use

Who we are and what these terms cover

This website is run by Wavetail, a tackle shop at South Yarra, Victoria 3141, Australia. You can call us on +90 211 719 60 49. The site presents the shop, the products it sells and a set of free helper apps for anyone who finds them useful.

By using the site you accept these terms. They apply to the website and to the apps, not to a sale in the shop, which is agreed separately when you order. If you do not agree with them, please simply do not use the site.

Prices shown on the website

Prices on the site are indicative. They are there to give you an idea before you call, and they are confirmed when you order. A figure on a page is not an offer and does not bind us until we have agreed your order with you on the phone or in person.

Prices can change and stock changes with them, so what is shown on a page may already be out of date when you read it. The figure that counts is the one we confirm with you, and we will always tell you clearly before anything is agreed.

Ordering by phone or in person

Products and services are ordered by phone or in person, not through the website. The contact form is there for asking a question or requesting a call back; it does not place an order and it does not hold stock for you.

When you call, we will confirm what you want, the price and how it will be handed over. An order exists once we have agreed it with you. Nothing on this website creates an order on its own, whatever a page may show.

Payment and delivery

Payment is made in the shop or on delivery, as agreed when you order. No payment is taken on the website, and no card or bank details are collected there. The website is a shop window and a set of tools, not a checkout.

Delivery and collection are arranged with you directly when you order. If something about the timing or the handover changes, we will call you on the number you gave us so that you are not left waiting without word.

Product information and local advice

We describe rods, reels and lures as accurately as we can, and we give honest local advice about what suits the water and the season around South Yarra and further afield. Descriptions are guidance, not a promise of a particular result on the day.

Colours, finishes and packaging can differ slightly from a picture. If a detail matters to you, ask when you call and we will check it against the item in the shop before you decide whether you want it.

The free helper apps

The apps on this site are free helper tools. They contain no games, no points and no purchases, and everything inside is open from the start. They are there to help you plan a session and keep your own notes, and nothing more than that.

Installing an app adds an offline copy of its pages to your device. Your colour scheme, saved items and diary entries are kept in your browser only, and you can clear them at any time from your browser settings.

Availability and changes

We try to keep the site running and accurate, but it may be unavailable at times, whether for maintenance or because of a fault at the hosting provider in the European Union. We may change or remove pages, products or apps without giving notice.

The site has no analytics and no trackers, so we do not monitor how it is used. If you notice something wrong, or a page or app that does not work as it should, call us on +90 211 719 60 49 and tell us so we can look into it.

Consumer rights and governing law

Nothing in these terms is meant to limit the rights you have under Australian consumer law, including rights that cannot be excluded by agreement. Where these terms and those rights differ, your rights apply and these terms give way to them.

These terms are governed by the laws of Victoria, Australia. If you have a concern about the site or an order, call us first on +90 211 719 60 49 and we will try to resolve it; we reply within two working days.